Support

Last updated 11 August 2026

Write to [email protected]. A human answers, usually within a day or two. Your iPhone model, your iOS version and what happened make it much faster.

Before you write

  • Breaks not arriving? Check Settings, then your working hours and sleep window — Calmeye stays quiet outside them.
  • Camera check-in not starting? Allow camera access in iOS Settings; the scan is optional and the rest of the app works without it.
  • Coach not answering? It needs a connection, and it asks for permission before its first request.

Subscriptions

Pro is bought and cancelled through Apple: iOS Settings → your name → Subscriptions → Calmeye. Deleting the app does not cancel a subscription. Refunds are handled by Apple at reportaproblem.apple.com.

Requirements

iPhone and iPad on iOS 17 or later, in English, Russian, Japanese and Korean.

Feedback

Ideas for exercises, soundscapes or languages are welcome at the same address.